Booking & Cancellation Policies

Booking/Appointment Policies

  • Appointments must be made 12 hours in advance. For same day appointments, please contact Latasha directly.
  • At the time of booking, a mandatory 50% non-refundable deposit is due. No deposit, no appointment. NO EXCEPTIONS.
  • The remaining balance is due on the day of your appointment AFTER your service is provided. Preferred method of payment is cash, but all payment types are accepted…except checks. NO checks, NO exceptions.
  • Please check your confirmation email for the shop’s address. You will also receive a confirmation text with the shop’s address.
  • Please be on time for your appointment. If you will be late, please call ahead. If you are 15-30 minutes late without notification, you will be charged a $15 late fee. If you are 30 minutes late without notification, your appointment will be considered a no show. You will be charged for the entire amount of the service, and you will have to reschedule. Please see our full cancellation/no show policy.
  • I do NOT work behind other lash artists. If this is your first appointment with me, you MUST book a full set. NO EXCEPTIONS. If you book a fill-in with me after receiving a full-set from another lash artist, you will be charged a $25 removal fee in addition to being charged for a full set of lashes.
  • Please arrive with NO eye makeup or mascara on. If you have eye makeup or mascara on, you will be charged a $15 cleaning fee.
  • Feel free to bring eye brow products for a mini photoshoot with your new last set.
  • For your first appointment, please arrive 15 minutes early to go over and sign any necessary forms.

Cancellation/No Show Policy

  • Please cancel your appointment 24 hours in advance. All deposits are non-refundable. NO EXCEPTIONS.
  • Your 50% deposit is non-refundable, but it is transferable ONE time. If you have to reschedule a second time, your deposit will be forfeited and your will have to re-book and pay another deposit.
  • If you are 30 minutes late to your appointment without notification, your appointment is considered a NO SHOW. You will be charged for the full amount of the service, and will have to book again and pay another deposit.
  • If you are 15-20 minutes late for your appointment without notification, you will be charged a $15 late fee.
  • If you anticipate running late for your appointment, please contact Latasha directly and notify her or reschedule accordingly.